Transparent pricing

Pay for AI that actually answers

A flat monthly plan plus RM1.00 per AI conversation — and a conversation only counts when the AI replies to a real customer.

Pricing

Simple, honest pricing

A flat monthly plan plus AI conversations you only pay for when the AI actually answers a customer. No setup fees, no lock-in.

Starter

For small teams switching on AI replies.

RM199/mo
150 AI conversations/mo included
unlimited messages each · 24-hour window
then RM1.00 / extra conversation
  • 2 team seats
  • 1 WhatsApp number
  • Unified inbox
  • AI auto-reply
  • Knowledge base
  • Basic analytics
  • Email support
Get Starter
Most popular

Growth

For growing businesses that live on WhatsApp.

RM499/mo
400 AI conversations/mo included
unlimited messages each · 24-hour window
then RM1.00 / extra conversation
  • Everything in Starter, plus:
  • 5 team seats
  • 3 channels
  • Follow-up automation
  • Full analytics
  • Priority support
Choose Growth

Scale

For high-volume teams that need room to run.

RM999/mo
900 AI conversations/mo included
unlimited messages each · 24-hour window
then RM1.00 / extra conversation
  • Everything in Growth, plus:
  • Unlimited seats
  • All channels
  • API access
  • Custom AI training
  • Dedicated support
Choose Scale

Enterprise

For large operations with custom volume + SLAs.

Let's talk
Custom volume
  • Everything in Scale, plus:
  • Custom conversation volume
  • Volume pricing
  • SLA + onboarding
  • Dedicated account manager
Contact sales

What counts as an AI conversation?

One 24-hour back-and-forth between the AI and a single customer’s phone number. Send 2 messages or 50 inside that window — it still counts as one.

You only pay when the AI replies to a real, individual customer.

You’re never charged for
  • Group chats (any WhatsApp group)
  • Internal team chats & staff-to-staff messages
  • Internal notes and comments
  • Broadcasts
  • Chats your human team handles (the AI didn’t reply)
  • Testing

Real AI — at a fraction of the price

ChatMummy
RM1.00
Typical global AI tools
RM2–5

per AI conversation. The cheap local “bots” only match keywords — they can’t hold a real conversation.

Pricing questions, answered

What counts as an AI conversation?
One 24-hour back-and-forth between the AI and a single customer’s phone number. Whether the AI sends 2 messages or 50 inside that window, it still counts as one conversation.
Do group chats or internal team chats count?
No. Group chats, broadcasts, internal team chats, internal notes, testing, and any conversation your human team handles without the AI are never billed. You only pay when the AI replies to a real, individual customer.
What happens if I use more than my included conversations?
Extra AI conversations are billed at RM1.00 each — no surprises, no tier jumps. You can upgrade your plan any time for a larger included allowance.
Is there a setup fee or contract?
No setup fee and no lock-in. We help you connect your WhatsApp and train the AI on your catalogue, and you can change or cancel your plan whenever you like.
How is this different from the cheaper WhatsApp bots?
Most low-cost tools are keyword/rule-based — they match a word and send a canned reply. ChatMummy runs a real AI that understands the question, quotes the right price from your knowledge base, and holds a genuine conversation in the customer’s language.
Can I keep my existing WhatsApp number?
Yes. Connect your current number by scanning one QR code — no new SIM and no API paperwork to get started.
Book a demo
WhatsApp us — 011-2410 2070